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What Is Included In Our Service?

Some prospective customers ask us “What is included in our price” so we thought it productive to prepare an outline describing what we do so that our customers have a better understanding of our service.

White Glove offers a wide array of home cleaning services using high quality standards. Select the type of clean you want, along with any additional services, and together with our online technology we’ll have you hooked up for a service that comes second to none in no time at all.

  • Optional Add-On Services
  • The following services may be selected on our website at an additional cost:

    Clean inside refrigerator – standard size and condition
    Clean inside refrigerator – extra large and/or extra dirty
    Clean inside oven (requires spraying by customer night before service) – standard size and condition
    Clean inside oven (requires spraying by customer night before service) – extra large and/or extra dirty
    Clean interior windows
    Clean inside kitchen cabinets
    Clean finished basement – regular clean
    Clean finished basement -deep clean
    Laundry (wash and fold)

  • Easy Clean
  • A one-time, basic clean intended for homes that don’t require detailed cleaning – these are homes that might include light cleaning and tidying up. This cleaning is our most affordable service and is time-based. We allow a 15-minute grace period, if needed, beyond the allocated time for each home configuration, and any time needed beyond that is chargeable in 15-minute increments at the rate of $40 per labor-hour (i.e. $10 for every 15 minutes).

    This service level is great also for customers who seek a more affordable service as well as those who only want light cleaning or tidying up prior to guests arriving. Since it is time-based, It is also a good option for those only wanting bathroom and kitchen cleaning and utilize the allocated time within these areas rather than to dilute the time among the entire home. Approximate use of time would be 15 minutes per bedroom, 15 minutes on half-bathroom, 20-30 minutes on full-size bathroom, 30-45 minutes on master bathroom (tub and walk-in shower), 30-45 minutes on kitchen, balance of time on living areas of home – as an example.

    Since this service level is already heavily discounted it does not accept any coupon codes.

  • Keep It Clean
  • A standard cleaning that can also be scheduled on a weekly, bi-weekly, tri-weekly, or monthly basis. On the first appointment, we recommend a deep clean and all cleans thereafter can be maintenance-based.

    This level of service requires continued service within each time interval otherwise customer is charged for the Get It Clean difference if second service doesn’t take place. Repeat service may be canceled thereafter. Before Keep It Clean service can be requested customer must already have had either our Deep Clean or Get It Clean service, and service must have taken place within the prior one-month period since the Keep It Clean service is a maintaining clean.

  • Get It Clean
  • A more rigorous clean for those homes needing that extra attention. We recommend this level of service as an intermediary clean between the first clean (Deep Clean) and the third clean (Keep It Clean) on service calls that are monthly or less frequent. It covers the same items as per the Deep Clean listing although slightly less detailed.

    For monthly service, it’s pretty much like starting over depending on how many people live in the home, whether there are children, pets, windows that have been kept open and the amount of dirt/dust accumulation – every home and situation is different. It’s not as long as deep cleaning which is why we call this level of service “Get It Clean”.

  • Deep Clean
  • A one-time, extremely thorough clean. We’ll scrub, dust, and polish all corners of your home down to the last nook and cranny! We recommend this level of service on first time cleans as well as Moving Cleans.

    Specifics of the service are outlined below:

    Scrub and disinfect tub/shower
    Scrub and disinfect tiles
    Scrub and disinfect sinks
    Scrub and disinfect toilet inside bowl as well as outside
    Stain removal within tub/shower/sink – where stain can be removed (not rust)
    Wipe down countertops, shelves (exterior), shower door, shower caddy/soap dish, cabinet fronts, window sills, trash cans (exterior)/empty trash/replace liners
    Detail clean mirrors and chrome
    Clean (usually hand wash) and disinfect floors
    Change towels (when provided)

    Scrub range/stove top and backsplash
    Scrub sink
    Clean microwave interior
    Clean appliance exteriors
    Clean table tops
    Damp wipe cabinet fronts
    Clean countertops
    Vacuum and wash floor
    Wipe down trash cans (exterior), window sills

    All rooms:
    Pick up and straighten
    Remove cobwebs
    Dust/Vacuum furniture
    Method wipe wooden furniture (where appropriate)
    Vacuum carpets & area rugs
    Dust sills, ledges, wall hangings
    Vacuum stairs
    Vacuum under beds
    Vacuum & wipe down baseboards
    Vacuum and mopping wooden/tiled/marble floors
    Change linens, make beds (when linens are provided)
    Empty trash/recycling & replace liners
    Dust lighting fixtures/TV and other monitors (not screens)/ceiling fans/door frames/picture frames/table and chairs/shelves

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