Some prospective customers ask us “What is included in our price” so we thought it productive to prepare an outline describing what we do so that our customers have a better understanding of our service.
White Glove offers a wide array of home cleaning services using high quality standards. Select the type of clean you want, along with any additional services, and together with our online technology we’ll have you hooked up for a service that comes second to none in no time at all.
- Post-Renovation Clean
Post-Renovation Cleans take longer than homes that only require Deep Clean service due to the accumulation of dust. Dust is usually found throughout the house even if the construction/renovation was confined to certain areas. If the home was “cleaned” by others before our cleaning professionals arrive but dust is still visible then this indicates that Post-Renovation Cleaning is needed and if the floors are wooden or tiled then it is advisable to also select Steam Mop Floors, and Vacuum and Wet Wipe Baseboards if present. Post-Renovation cleans automatically select Deep Clean cleaning type.
Be aware that such cleans are more costly than our Deep Clean service, this is not about looking at ways to charge you more money but to advise that more time is needed to be able to obtain the desired results. After spending what could be thousands of dollars on renovating we want to be sure that you will be happy with our cleaning service and in this regard it is money well spent.
Additional time and charges are based on a per room basis and can be viewed on the Order Detail on the right side of our check-out page.
Breakdown of these rooms are:
Bedrooms, Bathrooms, half-baths, kitchen, den, basement, office, pantry, living room, family room, dining room, all count as individual rooms. Please note all debris, including dried concrete in bathtubs, sinks, kitchen sinks, and dried paint, from construction/renovation work must be removed by clean-up crew before our cleaning professionals will be able to proceed with cleaning
- Sanitize Service
This service is only available in conjunction with our Deep Clean service. As each room is cleaned, it is sanitized in order to disinfect points of contact such as door and cabinet handles, knobs, light switches, telephones, remote controls, and commonly touched hard surfaces. Our cleaning professionals use an EPA registered disinfectant that is effective against germs and viruses, including the Coronavirus. Generally available products such as Clorox/Lysol wipes, Clorox or other brands of effective bleach on certain areas will be used in order to thoroughly sanitize ‘hot’ spots around the home.
- Deep Clean
A one-time, extremely thorough clean. We recommend this level of service on first time cleans as well as Moving Cleans.
Specifics of the service are outlined below:
Scrub and disinfect tub/shower
Scrub and disinfect tiles
Scrub and disinfect sinks
Scrub and disinfect toilet inside bowl as well as outside
Stain removal within tub/shower/sink – where stain can be removed time permitting (not rust)
Wipe down countertops, shelves (exterior), shower door, shower caddy/soap dish, cabinet fronts, window sills, trash cans (exterior)/empty trash/replace liners
Detail clean mirrors and chrome
Clean (usually hand wash) and disinfect floors
Change towels (when provided)
Scrub range/stove top and backsplash
Clean microwave interior
Clean appliance exteriors
Clean table tops
Damp wipe cabinet fronts
Vacuum and wash floor
Wipe down trash cans (exterior), window sills
Pick up and straighten
Method wipe wooden furniture (where appropriate)
Vacuum carpets & area rugs
Dust sills, ledges, wall hangings
Vacuum under beds
Vacuum and mopping wooden/tiled/marble floors
Change linens, make beds (when linens are provided)
Empty trash/recycling & replace liners
Dust lighting fixtures/TV and other monitors (not screens)/ceiling fans/door frames/picture frames/table and chairs/shelves
- Get It Clean
A more rigorous clean for those homes needing that extra attention. We recommend this level of service as an intermediary clean between the first clean (Deep Clean) and the third clean (Keep It Clean) on service calls that are monthly or less frequent. It covers the same items as per the Deep Clean listing although slightly less detailed.
For monthly service, it’s pretty much like starting over depending on how many people live in the home, whether there are children, pets, windows that have been kept open and the amount of dirt/dust accumulation – every home and situation is different. It’s not as long as deep cleaning which is why we call this level of service “Get It Clean”.
- Keep It Clean
A standard cleaning that can also be scheduled on a weekly, bi-weekly, tri-weekly, or monthly basis. On the first appointment, we recommend a deep clean and all cleans thereafter can be maintenance-based.
This level of service requires continued service within each time interval otherwise customer is charged for the Get It Clean difference if second service doesn’t take place. Repeat service may be canceled thereafter. Before Keep It Clean service can be requested customer must already have had either our Deep Clean or Get It Clean service, and service must have taken place within the prior one-month period since the Keep It Clean service is a maintaining clean.
- EZ-PZ Clean
A one-time, basic clean intended for homes that don’t require detailed cleaning – these are homes that might include light cleaning and tidying up. This cleaning is our most affordable service and is time-based. We allow a 15-minute grace period, if needed, beyond the allocated time for each home configuration, and any time needed beyond that is chargeable in 15-minute increments at the rate of $40 per labor-hour (i.e. $10 for every 15 minutes).
This service level is great also for customers who seek a more affordable service as well as those who only want light cleaning or tidying up prior to guests arriving. Since it is time-based, It is also a good option for those only wanting bathroom and kitchen cleaning and utilize the allocated time within these areas rather than to dilute the time among the entire home. Approximate use of time would be 15 minutes per bedroom, 15 minutes on half-bathroom, 20-30 minutes on full-size bathroom, 30-45 minutes on master bathroom (tub and walk-in shower), 30-45 minutes on kitchen, balance of time on living areas of home – as an example.
Since this service level is already heavily discounted it does not accept any coupon codes.
- Optional Add-On Services
The following services may be selected on our website at an additional cost:
Clean inside refrigerator – standard size and condition
Clean inside refrigerator – extra large and/or extra dirty
Clean inside oven (requires spraying by customer night before service) – standard size and condition
Clean inside oven (requires spraying by customer night before service) – extra large and/or extra dirty
Clean interior windows
Clean inside kitchen cabinets
Clean finished basement – regular clean
Clean finished basement — deep clean
Laundry (wash and fold)
Steam Mop Floors
Sweep Garage Floor
Clean Dishes / Load Dishwasher
Vacuum and Wet Wipe Baseboards
Same Day Service
- What We Don’t Clean
Rust removal / Rust cleaning
Blinds / window treatments
Lifting of heavy items
Surfaces above arms reach
High ceiling fans
Air vents & ducts
Walls & ceilings